Another way for users to get courses is to request access to it. This is a moneyless transaction. A user is able to request access to a course, and the system administrator (or the branch administrator if the user is a member of a branch) can decide whether to grant or deny access to the user.
Usually, this form of acquiring a course, allows users to request access to a course through eFrontPro, but they can also complete the payment for the course through some other way of payment or agreement, outside of eFrontPro platform.
To enable this option, the system admin must visit the system's settings and over there are the “Payments” tab, under the “Show Request access button” select whether this option will be available or not, or if it is going to be available if not another way of payment is possible or setup.
Let's describe how his method works in details.
Again users will be able to browse the course's catalog and look for course they are interested. Once they found the courses they want to attend, they will again add them to their shopping cart. Notice now, that upon check out the option to request access from the system administrator is available.
Using this option, users can request access for the course, and provide also some comments about their request
Once they have sent their request, the system administrator will be notified that there is a request access for a specific course.
Later he/she can decide if he/she is going to grant access or deny it. To view all access requests, the system administrator would have to visit, the “Ecommerce” section and its subsection “Access Requests” where he/she will find more information and details about pending or past access requests.
Assume now that the system administrator decided to deny the access request. He/She will be asked to confirm this choice
the access request will be denied, information about access request will persist in the access requests list
and the user who requests the access to a course will be notified with a email at his registered email address.
In the case where the system administrator decided to grant the access to the course, again he/she will be asked to confirm this choice
information about access request will persist in the access requests list and the user who requested access to the course will be assigned to it and grant access to browse its content